Terms & Conditions

Terms and Conditions of joinery works

❖ All prices shown include V.A.T
❖ Upon conformation of your order, We require 50% of the total value to carry out
any works quoted.
❖ Upon delivery we require payment in full, unless a previous arrangement has
already been agreed prior to any works commenced.
❖ Payment schedule for fitted work by Cherry Tree Joiners Ltd; 50% deposit
required upon agreement of quotation, 85% of total payment required before
insulation then full payment within 14 days of completion.
❖ You have the right to a full refund of your deposit if you change your mind as long
as its within 14 days of paying the deposit, After the 14 days Cherry Tree Joiners
Ltd. Hold the right to refuse any refund.
❖ Title to the goods will remain property of Cherry Tree Joiners Ltd until the total
amount has been paid in full. Cherry Tree Joiners Ltd holds the right to enter upon
any properties to reprocess any goods that we have manufactured.
❖ Any changes/modifications to the specification of your works order after the first
14 days of the deposit being paid, may incur additional charges depending on the
changes/modifications being made.
❖ Any specifications/drawings/sizes provided by a third party (e.g. architects/builders
plans) will be accurately followed, unless any regulatory issues are foreseen, in
which case, we will contact the relevant party to resolve the issue.
❖ Any potential improvements to the designs/drawings/plans provided will be
discussed and agreed/declined upon, prior to any works being carried out.
❖ As timber is a natural product, it may be subject to movement, colour and grain
variations. Every effort will be made to minimise the effects/appearance of these
natural occurrences.
❖ Warranty on glazed units is dependent upon the glass manufacturers own
warranty, which can be supplied on request.
❖ If the product is to be glazed by a third party, Cherry Tree Joiners Ltd will take no
responsibility for any damage caused (i.e. water damage, faulty beading,
expanded joints etc).
❖ Any glazing to be carried out by a third person, should be certified and competent
to do so.
Fitting and finishing
❖ Any finishing to our products will be pre discussed prior to quotation.
❖ Any products being supplied ‘in the white’ (unfinished), should be stored by the
buyer in a dry, ventilated place. All products should be treated immediately upon
delivery. Cherry Tree Joiners Ltd will take no further responsibility if these steps
are not taken.
❖ Any primed only products supplied, will require fully decorating immediately,
otherwise the product will not be fully protected from the elements, potentially
causing damage.
❖ We will take great care of reusing customers ironmongery if required to, however if
an item does get damaged on removal or re-fitting we won’t take responsibility for
damages or a replacement.
❖ Any unforeseen additional works carried out, that has not been included on the
initial quote, may incur an additional charge.
Delivering your product
❖ Delivery of goods carried out by Cherry Tree Joiners Ltd should be inspected by
the customers immediately for any imperfections or damages that may have
occurred in transit. If the products are delivered by a third party, Cherry Tree
Joiners Ltd takes no responsibility for any damage that may have occurred once
the product leaves our premises.
❖ If fitting services are supplied by Cherry Tree Joiners Ltd, any ‘making good’ will
be carried out (repairing plaster, chalking etc) however, no decorating works will
be carried out.
❖ A time scale on how long your product will take to be manufactured will be
discussed at the time of quotation, this will be confirmed once a deposit has been
paid. Any dates given may be subject to change if your specifications change at
any point. Due to COVID19 and the current supply chain issues this may also
affect time scales, we will keep you updated if there is any change.

Once you the buyer, have paid a deposit to Cherry Tree Joiners Ltd. You are agreeing to our terms and conditions of sale.